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Urgent! Principal Advanced Support Engineer (Oracle DBA) - Oracle Career in Singapore

Principal Advanced Support Engineer (Oracle DBA)



Job description

Principal Advanced Support Engineer (Oracle DBA)
Join to apply for the
Principal Advanced Support Engineer (Oracle DBA)
role at
Oracle .


As a member of the Support organization, your focus is to deliver post‐sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.

You will resolve post‐sales inquiries via phone and electronic means, handle technical support issues, and serve as the primary point of contact for customers.

You will provide assistance to internal Oracle employees on complex customer situations and escalated issues, acting as an expert team member in troubleshooting critical problems with a high degree of autonomy.


Responsibilities
At least 10 plus years of experience with Oracle Database as a DBA/Consultant/Support Engineer
Expert knowledge of Oracle Database, Oracle RAC, Oracle ASM
Strong DBA skills and relevant working experience with Oracle Database 11g to 19c and 23Ai
Oracle GoldenGate skills are highly desired
Experience implementing high availability features of Oracle Database
Experience with Engineered systems such as Exadata is required
Sharp technical troubleshooting skills
A good understanding of support processes
Ability to manage escalated technical situations & develop action plans
Ability to spot proactive services that benefit customers
Ability to facilitate issues with Development and Support
Strong analytical skills and independent worker
Oracle OCP DBA certifications
Some travel may be required for training or customer visit
Singaporean with security clearances
Qualifications
Career Level - IC4
Both a Bachelor*s and Master*s degree in Computer Science, Engineering or equivalent experience; 8 years related experience prior to taking this position.


Experience with Oracle*s core products, applications, and tools.


Oracle is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.


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